Medical Operations Associate - Philippines
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
We are currently seeking a Medical Operations Associate to join our diverse and dynamic team. In this role, you will provide medical and scientific operational support for clinical research activities, working closely with Medical Monitors and cross-functional project teams. You will help ensure that medical deliverables, safety-related data reviews, and project documentation are completed accurately and in line with study requirements.
What You Will Be Doing:
- Contribute to the preparation and maintenance of Medical Management Plans, trackers, reports, and other project deliverables.
- Participate in data-review activities related to patient safety and diagnostic results.
- Communicate with investigational sites and sponsors regarding medical-affairs matters under appropriate supervision.
- Collaborate with Project Management, Safety, Regulatory Affairs, and other operational teams to support effective study delivery.
- Participate in internal and external project meetings and teleconferences, as required.
- Support project and financial tracking, including unit metrics, out-of-scope activities, and change orders.
- Maintain accurate and up-to-date documentation and project-tracking systems.
- Contribute to process-improvement initiatives and help streamline workflows across Medical Affairs.
Your Profile:
- Bachelor’s degree in life sciences, nursing, pharmacy, or another related medical or scientific field.
- Fresh graduates are welcome to apply. Previous experience in clinical research, medical affairs, pharmacovigilance, or patient safety is an advantage but not required.
- Basic understanding of clinical research protocols, patient safety, and applicable regulatory standards is preferred.
- Strong attention to detail, with the ability to organize priorities and manage multiple deliverables.
- Good written and verbal communication skills, with a collaborative and proactive approach to working with cross-functional teams.
- Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
- Willing and able to work in a hybrid setup, reporting onsite in Makati City 2-3 days per week.
What ICON can offer you:
Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.
In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.
Our benefits examples include:
- Various annual leave entitlements
- A range of health insurance offerings to suit you and your family’s needs.
- Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
- Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
- Life assurance
- Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.
Visit our careers site to read more about the benefits ICON offers.
At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here
Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.
Are you a current ICON Employee? Please click here to apply