1. Operations Management
• Provide day-to-day operations to support to the VPT, ensuring appropriate oversight to one or more CMOs.
• Utilize, and in some cases create standard work processes and tools for all aspects of operations project management, including but not limited to:
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- Meeting agendas, minutes, and action items
- Visual dashboards related to performance, risks, project status, etc.
- Creation and management of all required project plans (e.g. schedule, communication, stakeholder, risk identification/management, escalation, etc.)
- Planning, executing, monitoring, controlling, and closing of priority projects
- Monthly, Quarterly, and Yearly reporting
- VPT roadmap, VPT snapshot, batch tracker, exceptions and actions tracker, customer requests, scopes of work (SoW); and Operations Review Meeting (ORM) scheduling and preparation activities
2. Project Management
• Serve as project manager for priority VPT projects (e.g. VPT specific scope related to tech transfers, technical process improvements, product or market launches, business process improvements, etc).
• Plan and execute projects/tasks as needed in alignment with Industry and External Manufacturing Business Excellence (e.g. Portfolio Management (PMO); Data, Digital and Information Systems (DDIS); and Operational Excellence (OpEx)).
• Support ad-hoc projects/tasks as needed for cross-functional ExM Organization.
3. Performance Management
• Support data collection and reporting of Key Performance Indicators (KPIs) using an established process and performance dashboard.
• Facilitate the development and management of mitigation plans to improve performance, as needed.
4. Risk Management
• Support data collection and reporting related to raw material and CMO risk assessments; help develop and manage the associated mitigation plans.
• Support risk management related tasks/initiatives, as required.
5. Crisis Management
• Assist in management of unexpected events by gathering information and determining the scope and impact of the crisis.
• Support planning and implementation of a crisis management plan, including communicating with stakeholders, managing resources, and taking actions to mitigate the impact of the crisis.
• Promote continuous improvement by analyzing the crisis and response to identify lessons learned and improve future crisis management efforts.
6. Operational Excellence
• Apply a continuous improvement mindset to consistently seek ways to improve our business and ways of working.
• Apply systematic and structured approaches to enhance the efficiency and effectiveness of our business and ways of working; streamline operations to eliminate waste, reduce costs, and improve productivity.
• Investigate, propose and implement new tools and/or software for documentation tracking, metrics, data management, etc.