Job Description Summary
-Supports all activities within the assigned Quality department. Contributes to the implementation, maintenance, and execution of the assigned Quality and/ or Laboratory Systems in an effective and compliant manner.
Job Description
Major accountabilities:
- Provides technical and/ or administrative support to the Quality Organization.
- Performs simple, routine, repetitive activities as directed by supervisor.
- Follows Standard Operating Procedures (SOPs) and/or Laboratory Methods in an effective and compliant manner.
- Provides assistance in the preparation of documents (e.g. reports, records, presentations).
- Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)
Key performance indicators:
- Customer satisfaction -punctuality rate -Jobs done on time, following the specified cycle time -Consistent compliance with GMP and Health, Safety and Environment guidelines and Standard Operating Procedures -No complaints with regulatory inspections
Minimum Requirements:
Work Experience:
- Technical knowledge.
- Collaborating across boundaries.
- Operations Management and Execution.
Skills:
- Continuous Learning.
- Dealing With Ambiguity.
- Gmp Procedures.
- Qa (Quality Assurance).
- Quality Control (Qc) Testing.
- Quality Standards.
- Self Awareness.
- Technological Expertise.
Languages :
Skills Desired
Continued Learning, Dealing With Ambiguity, Gmp Procedures, Qa (Quality Assurance), Quality Control (Qc) Testing, Quality Standards, Self-Awareness, Technological Expertise